Objectives of this Role:
- Act as the main point of contact in all matters relating to client concerns and needs
- Build and strengthen client relationships to achieve long-term partnerships
- Maintain accurate client records, keeping track of any contract updates and renewals
- Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met
- Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients
Responsibilities:
- Take inquiries and requests from customers and address their needs
- Stay on top of accounts, making sure they’re receiving services that are within their budget and meeting their needs
- Meet regularly with other members of the team to discuss progress and find new ways to improve business
- Generate progress reports to give to clients and higher-ups within the organization
- Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly
Job Details
| Posted Date: | 2021-12-29 |
| Job Location: | Riyadh, Saudi Arabia |
| Job Role: | Sales |
| Company Industry: | Telecommunications |
Preferred Candidate
| Career Level: | Mid Career |
| Degree: | Bachelor's degree |
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